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LifeBank Nigeria Recruitment 2018/2019 for Graduates

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LifeBank Nigeria Recruitment 2018/2019 for Graduates. LifeBank Nigeria is recruiting currently for suitably qualified candidates to fill the available job positions listed below. Qualified applicants should read through the requirements and information on this page to apply.

LifeBank Nigeria Recruitment 2018/2019 for Graduates

LifeBank is a healthcare technology and logistics company that’s in the business of saving lives. We believe that no African should die from a shortage of essential medical products at the hospital level, and we are on a mission to solve this.

LifeBank is currently working on the blood shortage problem in Nigeria by connecting hospitals to blood banks, and blood banks to donors. We do this by hosting blood drives and by delivering blood in less than 55 minutes, in a WHO and EU recommended cold-chain, to hospitals.

LifeBank Nigeria Recruitment Jobs

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We are recruiting to fill the following vacant positions below:

  1. Graduate Community Officer
  2. Graduate Customer Service Officer
  3. Graduate Digital Marketing Representative
  4. Dispatch Rider
  5. Graduate Finance Officer
  6. Medical Sales Representative
  7. Graduate HR and Admin Representative

LifeBank Nigeria Recruitment Job Description

Job Title: Community Officer

Location: Abuja

About the Role

  • The Community Officer will be responsible for promoting LifeBank’s work with improving blood donations.
  • She/he will develop new ways of increasing number of donors on the LifeBank platform.
  • She/he will work to grow the voluntary donors base of the company, foster relationships and develop new opportunities for LifeBank’s community department.

Key Responsibilities

  • Work in line with company policy to achieve set targets and outcomes within schedule
  • Regularly follow up with voluntary donors to ensure they are using the app and making donation appointments.
  • Respond to enquiries from donors via web forums, whatsapp, phone calls etc
  • Suggest and implement strategies for expanding donor base.
  • Provide weekly and monthly reports
  • Attend company events
  • Make recommendations to superiors.
  • Perform other duties as assigned

Requirements
Educational Qualification:

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  • Bachelor’s degree in any course relating to Health Sciences

Experience:

  • Graduate awaiting or currently undergoing the National youth service corp

Skills and Abilities:

  • Highly analytical
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent communication skills
  • Good written and verbal communication skills
  • High proficiency in MS Office Suite
  • Must be able to prepare reports and correspondence
  • Good initiative, time and stress management skills

Personal Attributes:

  • Have a deep desire to work in the health-tech industry
  • Sociable and friendly
  • Confident and pleasant
  • Very tech savvy and knowledgeable of current trends
  • Loves a challenge

Work Environment

  • Work in the office
  • Visit hospitals when required
  • Will be required to write proposals and reports
  • Will be required to attend company events
  • Should reside in Abuja

Application Closing Date
Not Specified. .

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Job Title: Customer Service Officer

Location: Nigeria

About the Role

  • The Customer Service Officer will be the first line of contact for LifeBank customers
  • The role will handle customer enquiries and resolve complaints through the call center.

Key Responsibilities

  • Answer calls, emails and web chat enquiries from prospective customers
  • Provide customers with accurate product and service information
  • Receive orders and schedule dispatch of blood and blood products
  • Establish priorities and sequences for the ordering, processing and dispatching of customer requests
  • Ensure compliance with set standards of customer service when conversing with clients
  • Help achieve sales objectives by making telesales and utilizing upselling opportunities
  • Create and update customer profile/accounts to allow for easy resolution of customer problems
  • Escalate complex issues to more experienced call center operators for proper resolution
  • Maintain records of inquiries or complaints as well as logs of interaction with customers
  • Calm angry or frustrated customers and ensure their challenges or issues are addressed properly
  • Go the extra mile to build and maintain positive trust relationship with clients
  • Perform all other duties as assigned
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Requirements
Educational Qualification:

  • B.Sc or HND in Hausa Language (skills compulsory), English, Mass Communication, or any related discipline

Experience:

  • 1-2+ years in a customer service or similar role

Skills and Abilities:

  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situations appropriately
  • High proficiency in MS office suite
  • Must be able to prepare management reports and correspondence
  • Good knowledge of administrative and clerical processes
  • Good stress and time management skills

Personal Attributes:

  • Highly organized and detailed
  • Passion for people
  • Very tech savvy and knowledgeable of current trends
  • Loves to talk and socialize
  • Has high energy levels
  • Attention to detail
  • Technology industry awareness

Work Environment

  • Work in the office on a shift system
  • Spend most of the working time at a computer wearing a telephone headset.

Application Closing Date
Not Specified..

Job Title: Digital Marketing Representative

Location: Nigeria

About the role

  • The Digital Marketing Representative would be responsible for the planning and implementation of LifeBank’s social media strategy.
  • He/she will develop new ways of increasing the number of donors on the LifeBank platform.
  • He/she will work to grow the voluntary donors base of the company, foster relationships and develop new opportunities for LifeBank’s community department.
  • He/she will work directly with the Sales and Growth departments to develop campaigns that will help LifeBank reach her goals.

Key Responsibilities

  • Work in line with company policy to achieve set targets and outcomes within schedule
  • Develop and implement digital marketing campaigns
  • Oversee a social media strategy; Create and manage link building strategies, content marketing strategies, and social media presences; develop engaging online content including forums, videos, graphics, and blogs; monitor and analyse content success
  • Write and optimise content for the website and social networking accounts such as Facebook, Twitter and Instagram
  • Track and analyse website traffic flow and provide regular internal reports
  • Keep abreast of new social media sites, web technologies, and digital marketing trends; evaluate new technologies and implement these new technologies in developing campaigns and update current campaigns to include new information; ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
  • Attain key performance indicators such as reducing the website bounce rate, increasing dwell time and improving conversion
  • Write copy for email marketing campaigns; develop and implement email and social media marketing campaigns
  • Develop and implement SEO and PPC strategies
  • Innovate and present new marketing platforms and strategies
  • Forecast marketing campaign growth and ROI for marketing campaigns
  • Use Google Analytics, Google AdWords, and other relevant sites
  • Drive traffic to company pages thus increasing donor signups and donations.

Requirements
Educational Qualification:

  • University graduate and have undergone NYSC.

Experience:

  • Minimum one year experience in similar role.

Skills and Abilities:

  • Editing and writing skills: proficient in devising and editing content for various digital(Social media) platforms.
  • Excellent video editing skills
  • Strong knowledge of search engine optimization, PPC, Google Analytics, etc.
  • Advanced Word and Powerpoint skills
  • Project management skills: Proficient at handling time-sensitive projects and meeting deadlines
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Basic knowledge of graphics design

Personal Attributes:

  • Have a deep desire to work in the Health-Tech industry
  • Sociable and friendly
  • Confident and pleasant
  • Very tech savvy and knowledgeable of current trends
  • Loves a challenge

Work Environment:

  • Work in the office on a shift system
  • May be required to work weekends
  • Would be required to attend company event.

Application Closing Date
Not Specified. .

Job Title: Dispatch Rider

Location: Abuja

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About the Role

  • The Dispatch Rider will be responsible for delivering essential medical products to health facilities.

Key Responsibilities

  • This positions offers support to operations and marketing units.
  • Dispatch of company’s documents/items to appropriate destinations as requested.
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Requirements
Educational Qualification:

  • Minimum SSCE/OND/Diploma in Business Administration or related field.

Experience:

  • At least 2 – 3 years experience in similar role.

Skills and Abilities:

  • Ability to multitask
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Good written and verbal communication skills
  • Should possess a valid Lagos State based dispatch driver’s license and driver’s licence.
  • Must have good knowledge of Lagos routes.

Personal Attributes:

  • Have a deep desire to work in the start up industry
  • Highly organized and detailed
  • Passion for people
  • Very tech savvy and knowledgeable of current trends

Work Environment:

  • Might be required to work overtime, on weekends
  • Available to work shift
  • Should reside in Abuja

Reporting Relationships:

  • Will report to the City Lead

Application Closing Date
Not Specified.

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Job Title: Finance Officer

Location: Nigeria

About the Role

  • The Finance Officer is responsible for maintaining the financial and accounting function. He or she will be tasked with preparing financial statements, maintaining cash controls, preparing the payroll and managing the company’s expenses.

Key Responsibilities

  • Posting journal entries and updating financial statements
  • Maintaining accounts receivables and accounts payables
  • Petty cash management
  • Daily reconciliation of all company transactions
  • Responsible for bank statement reconciliation
  • Manage specialized information, reports, clients billing and creating invoices, tracking of projects etc
  • Daily deposit of all cash/cheque transactions at the bank
  • Filing of all relevant company documents
  • Work on other tasks as assigned by team lead

Requirements
Educational Qualification:

  • B.Sc/HND in Accounting or other related discipline.

Experience:

  • 1-2 years experience in a similar role

Skills and Abilities:

  • Have good communication skills
  • Be able to gain people’s confidence and put them at ease
  • Be persuasive, persistent and patient
  • Be able to cope with pressure
  • Be flexible and adaptable
  • Have a mature personality
  • Have good organisational and administrative skills
  • Have the ability to prioritise
  • Have good IT skills
  • Be able to work to deadlines

Personal Attributes:

  • Must have a high degree of integrity and accountability
  • Ability to work well with others
  • Reserved and introspective
  • Have a deep desire to work in the start up industry
  • Technology industry awareness
  • Highly organized and detailed
  • Passion for people

Work Environment

  • Work in the office
  • Work with computers
  • Will be required to write reports
  • Would be required to handle cash

Reporting Relationships:

  • Will report to the Finance Lead.

Application Closing Date
Not Specified.

Job Title: Medical Sales Representative

Location: Abuja
Reports to: The City Lead

Job Description

  • The Medical Sales and Operations Representative will be responsible for promoting LifeBank and its products to hospitals and blood banks.
  • She/he will build market positions for LifeBank by identifying, developing and negotiating business relationships that translate into sales.
  • S/he will work to grow the client base of the company, foster client relationships and develop new opportunities for LifeBank’s products and services.

Key Responsibilities

  • Schedule and conduct sales appointments with key resource personnel of hospitals and blood banks to sell LifeBank products.
  • Conduct research to identify potential clients for LifeBank and notify management if special attention is required
  • Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
  • Work in line with company policy to achieve set sales targets and outcomes within schedule
  • Establish, develop and maintain positive business and customer relationships
  • Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
  • Organize sales campaigns to create awareness and increase product publicity
  • Regularly follow up with signed hospitals and blood banks to ensure they are using the app and placing orders
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
  • Recommend changes in products, service, and policy by evaluating results and competitive developments including pricing, new products and delivery schedules
  • Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector
  • Develop and implement strategies for expanding customer base as well as minimizing clientele attrition
  • Coordinate all issues with key clients between sales, fulfillment and customer support
  • Stay informed about the activities of health services in a particular area.
  • Perform other duties as assigned
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Requirements
Educational Qualification:

  • B.Sc or M.Sc in Marketing, Business, Finance.

Experience:

  • 1-2 years experience in direct sales,
  • Experience in the medical industry a plus
  • Record of substantial achievement of territory quotas with knowledge of a CRM tool

Skills and Abilities:

  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills

Personal Attributes:

  • Have a deep desire to work in the start up industry
  • Sociable and friendly
  • Confident and pleasant
  • Very tech savvy and knowledgeable of current trends
  • Loves a challenge

Work Environment:

  • Work in the office
  • Visit prospective client sites
  • Will be required to write proposals and reports
  • Might be required to work overtime, on weekends and travel if necessary
  • Should reside in Abuja.

Application Closing Date
Not Specified.

Job Title: HR and Admin Representative

Location: Nigeria
Reporting Relationships: Operations Lead and CEO

About the role

  • The HR and Admin Representative will be responsible for day-to-day administrative and HR functions within LifeBank.

Key Responsibilities

  • Provides job candidates by publishing job ads, screening, interviewing and shortlisting candidates and removing the job ads
  • Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases
  • Orients new employees by providing orientation information packs; reviewing company policies; and gathering other payroll information;
  • Documents human resources actions by completing forms, reports, logs, and records.
  • Assist payroll unit by providing relevant employee information (e.g. leave of absence, sick days and work schedules)
  • Answer employees queries about HR-related issues
  • Develop training and onboarding material
  • Prepare reports and presentations on HR-related metrics like total number of hires by departments, turnover rates etc
  • Write and distribute email, correspondence memos, letters and forms
  • Develop and maintain employees filing system
  • Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
  • Implement and monitor programs as directed by management, and see the programs through to completion
  • Maintenance of office equipment, including computers, copy machines etc
  • Maintain office supplies by checking inventory and order items
  • Maintain a safe and clean working environment

Requirements
Educational Qualification

  • Bsc/HND in any related field of study.

Experience

  • 1-3 years experience in a similar role

Skills and Abilities:

  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multitask and prioritize work
  • Ability to build and maintain effective relationships at all levels
  • Excellent organization, planning and coordination skills
  • Good intuitive, negotiating and analytical skills
  • Ability to work with minimal supervision
  • Proficient in the use of Microsoft office tools
  • Good written and verbal communication skills
  • Must be able to prepare management reports and correspondence

Personal Attributes:

  • Attention to details
  • Ability to work well with others and influence others

Work Environment

  • Use of Computer and office equipment
  • Work in the office
  • Will be required to write reports and prepare documents

 

LifeBank Nigeria Recruitment Application Closing Date

Not Specified.

How to Apply LifeBank Nigeria Recruitment 2018/2019 for Graduates

Interested and qualified candidates should send their CV’s to: [email protected]

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