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Do Not Disturb: How To Activate Or Deactivate MTN DND

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Do-Not-Disturb: How To Activate Or Deactivate MTN DND. MTN DND, also known as MTN Do Not Disturb allows MTN customers to opt out of receiving promotional and marketing text messages from third party services like Bulk SMS,OTPs, VAS promos, etc. However, this does NOT include promotional messages directly from MTN self.

Do Not Disturb: How To Activate Or Deactivate MTN DND.

What is Do not Disturb Service?

The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)

What are the main features of DND?

The service will feature the following:

  •  Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
  • Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.

How much does DND cost?

The service is free to customers.

How to activate DND

A customer will be able to perform the following DND activities via SMS

  • View Status
  • Activate full blocking
  • Activate partial blocking
  • Opt out of DND

Simply text HELP to the short code 2442 to find out more.

After sending HELP to 2442, the options in the table below will be displayed.

To set your DND preference please text any of the command/code below to 2442.

ProductsCode to 2442
Stop all SMS and IVR MessagesSTOP
To receive all SMS and IVR MessagesALLOW
Banking/Insurance/Financial Products1
Real Estate2
Education3
Health4
Consumer goods and Automobile5
Communication/Broadcasting/Entertainment/IT6
Tourism and Leisure7
Sport and IVR8
Religion9
 Christianity91
 Islam92
 Others93
Information on new products and services10
News Alerts11
To check DND StatusSTATUS

 

Example
To receive health messages, send 3 to 2442 via SMS


How to Deactivate DND


To opt out of the service, you will need to text the word “ALLOW” to the short code 2442. To opt-out is free.

How to check status


To check status, you will need to text the key word STATUS to 2442

The MTN DND service features two blocking modes:

Full Blocking Mode allows subscribers to Opt Out totally from receiving promotional messages via SMS and IVR.

Partial Blocking Mode allows subscribers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.

How to Activate MTN DND (Do Not Disturb)

Text STOP to 2442 to stop your MTN line from receiving all third party promotional SMS and IVR messages.

How to Deactivate MTN DND (Do Not Disturb)

Text ALLOW to 2442 to opt out of MTN DND and start receiving all third party promotional SMS and IVR messages.

“HELP” to list all applicable keywords commands and guide

You can send any of the above SMS keywords to 2442 on your MTN line, in order to see MTN DND in action.

The Do Not Disturb feature would ordinarily have been a very good feature to help subscribers reduce irrelevant and unsolicited SMS messages mostly emanating from the telecom companies and other third party marketing providers. However, the telecoms operators have smartly exempted themselves from this Do-Not-Disturb (DND) bulk SMS and call filtering.

Can the NCC walk their talk in this case? Let’s wait till then.

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